Privacy

LAST UPDATED: October 12, 2021

At LabArchives, the security of all data is paramount. Whether it be any personal information you provide or the data you choose to store within LabArchives applications, we know that you care how it is handled. We go to great lengths to ensure that all data is secure and appreciate your trust in us to do that carefully and sensibly.

This privacy policy pertains to any data provided to us while using LabArchives websites, services, or applications and within any communications to LabArchives such as email, fax and mail.

This privacy policy does not apply completely to any data that is processed, stored, or hosted by outside vendors that LabArchives utilizes for company business processes or for special integrations with our applications used by our users. In such cases, these vendors share the responsibility of securing the data involved and have their own privacy policies. Rest assured that LabArchives does heavily scrutinize any relationships it makes with 3rd parties and requires that they too handle any data and communications securely.

This privacy policy also does not apply to any LabArchives services that do not provide links to this policy or that have their own privacy statements.

WHAT INFORMATION ABOUT YOU DO WE COLLECT?

When you interact with LabArchives services, you may provide us with many types of information including:

– Personally identifiable information and other information that you knowingly choose to disclose, which is collected on an individual basis
– Information that may or may not include personally identifiable information that you choose to store within LabArchives services
– General usage and statistical information which is collected on an aggregate basis as you use LabArchives services

In some cases, if you choose not to provide us with required information for the services you want to use, you may not be able to access or utilize those services. Further details are provided below.

HOW AND WHY DOES LABARCHIVES COLLECT INFORMATION?

Use of LabArchives Applications

The security of data stored in the LabArchives application is a shared responsibility between LabArchives LLC (the processor of such data) and the application’s users (the controller of such data).

LabArchives LLC does configure and secure its infrastructure (firewalls, servers, storage, databases, networks, etc.). The underlying technology and mechanisms to setup, manage and secure LabArchives infrastructure is provided by Amazon Web Services (AWS) who have their own privacy policy here. LabArchives develops and secures the LabArchives web, mobile, plugin and special utility applications that run on top of the infrastructure using secure coding and testing practices. LabArchives protects data in LabArchives applications by encrypting it at rest and transmitting it over HTTPS. No other corporate systems such as corporate email, file servers, data/contact management systems, financial systems, HR systems, etc. reside on the same network as the systems that store LabArchives product (ELN, Inventory, Scheduler) data and no portable storage devices are used to store any data at any time.

Further, LabArchives staff does not read, classify or share any data from any of our products. LabArchives staff, by default, has no administrative privileges to grant or remove any access rights to/from any user’s account through the LabArchives applications.

To create an account to access LabArchives and store data within the products, LabArchives does need to collect and securely retain some personally identifiable and other information to complete that process. This may include, but is not limited to, an email address, name, organizational affiliations, etc. Settings in the LabArchives applications allow each user to change any of the personally identifiable information related to their account that is stored in the application at any time, unless restricted by institution settings in the case of access is via an institutional enterprise license. LabArchives does send emails that are transactional in nature related to a user account based on the user’s actions such as account activation, password reset, share/comment notifications, etc.

See below for information on how specific LabArchives products collect information.

Additionally, if applicable, LabArchives users that are site administrators for an organization have further control over their organization’s user accounts and data, access to user activities/details and the ability to control what application options are available to their users.

Requests for Product Information or Support

If you request product information or support from LabArchives, we do need to collect some personally identifiable and other information to complete the request you are making. This may include, but is not limited to, an email address, name, contact numbers, organizational affiliations, etc.

We do securely retain this information in applicable systems provided to us by 3rd parties such as email and communication systems, contact management systems, technical support systems and other systems.

Cookies

Cookies are used by LabArchives applications and other LabArchives web services that provide product, support and other information. Cookies are small pieces of data that are stored by a user’s web browser on the user’s hard drive. Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a website.

The LabArchives applications use “session-based” cookies which are allotted to your computer for the duration of your LabArchives session. These session cookies are deleted when you close down your browser. LabArchives applications may also use non-session cookies for functionality such as storing last search criteria and personalized displays, and such non-session cookies may be maintained for up to 30 days.

Other LabArchives web services use cookies to provide functionality and collect information about how our websites are used.

You can, of course, disable cookies on the device you are using to access our services by changing settings on your browser. However, if you choose to do this, you may be restricted from using some LabArchives services and you may receive errors/warnings about your cookie settings.

Network and Systems Logs

When anyone accesses LabArchives services, any systems, networks and security devices involved in the process automatically log details about the access that include information that may be personally identifiable such as the date/time, IP, process requested, process statistics, browser/OS details, etc.

These logs are also used for many other legitimate business reasons by LabArchives LLC including, but not limited to, providing various usage reports, monitoring for traffic/load/malicious patterns in order to maintain services, etc.

These logs are securely retained and do not contain any data from LabArchives products nor are they shared with any 3rd parties unaffiliated with LabArchives.

Application Activity Logging

For auditing and administrative purposes, LabArchives applications log various user actions along with user account information, IP, date/time and other details. The types of actions logged include, but are not limited to, successful/unsuccessful logins, adding data, editing data, generating output, viewing information or data shared with you, turning on/off functionality, etc. This activity logging may be used for reporting to account owners, users and administrators what actions have been performed within specific products or in the system by its users. This logging or history is available to users with access to such information, site administrators and LabArchives staff.

These application activity logs are also used for systems management, trouble-shooting and other legitimate business reasons by LabArchives LLC including, but not limited to, providing various usage reports, monitoring for traffic/load/malicious patterns related to application functionality, security, etc.

These activity logs are securely retained and do not contain any user data which is stored in any of the products nor are they shared with any unaffiliated third party other than in aggregate.

Other Traffic and Performance Analytics

For the purposes of maintaining service reliability, performance levels, monitoring for malicious patterns, better understanding usage of our services and improving overall user experience, LabArchives tracks various systems analytics such as server statistics, response times, request types, error rates, heavily used links, source IPs, geographic locations, etc.

These analytics are securely retained and do not contain any LabArchives data nor are they shared with any unaffiliated third party.

Our website and service uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and web page usage. You may choose to opt-out of Google Analytics data collection by activating the Google Analytics Opt-out Browser Add-on:
https://tools.google.com/dlpage/gaoptout?hl=en.

Credit Card Information

To provide secure credit card processing when ordering from us, orders placed online with us are handled and secured by a payment system managed by 3rd parties which operate under their own privacy policies. If you choose to purchase or license LabArchives services online using a credit card, credit card details and other information is sent securely to a 3rd party for processing. LabArchives does not store your credit card information, but may store the status and payment amounts of a transaction.

INFORMATION COLLECTION AND USE BY LABARCHIVES PRODUCTS

LabArchives ELN

Users create and use notebooks and then upload, organize and share data in notebooks by choice. User accounts with administrative privileges are solely responsible for granting any notebook data access to other users through various methods available in the applications and services provided by LabArchives. This may involve a user providing the personally identifiable information of another person such as their email and name in order to share access to notebook data. LabArchives cannot control how any user might abuse any administrative access they have to data by granting access to any users that should not have access. In addition, LabArchives cannot prevent a user from performing actions with data that is beyond what LabArchives application security can control such as, but not limited to, sharing any data through downloads/screenshots/printing, sharing accounts or credentials with others, insecurely using any system or network while accessing data in LabArchives, etc. All ELN data, backups, authentication processes and application logging are stored or performed in the geographic regions of the United States, Europe or Australia depending on your ELN subscription and/or the URL used for access. Data and backups can be replicated within the same geographic region for high availability and disaster recovery purposes. Regardless of where the data is stored and replicated, LabArchives cannot control or limit the geographical locations from which users may access or view their data through a browser. Additionally, any communications from users by email, web services or other means for support or sales information will travel to and reside in the United States where customer service and email systems for LabArchives exist.

LabArchives Inventory

Users set up their lab’s inventory and then upload and organize data. User accounts with administrative privileges are solely responsible for granting access to an inventory through user management features. This may involve a user providing the personally identifiable information of another person such as their email in order to provide access to an inventory. LabArchives cannot control how any user might abuse any administrative access they have to data by granting access to any users that should not have access. In addition, LabArchives cannot prevent a user from performing actions with data that is beyond what LabArchives application security can control such as, but not limited to, sharing any data through downloads/screenshots/printing, sharing accounts or credentials with others, insecurely using any system or network while accessing data in LabArchives, etc. All Inventory data, backups, authentication processes and application logging are stored or performed in the geographic regions of the United States, Europe or Australia depending on your Inventory subscription and/or the URL used for access. Data and backups can be replicated within the same geographic region for high availability and disaster recovery purposes. Regardless of where the data is stored and replicated, LabArchives cannot control or limit the geographical locations from which users may access or view their data through a browser. Additionally, any communications from users by email, web services or other means for support or sales information will travel to and reside in the United States where customer service and email systems for LabArchives exist.

LabArchives Scheduler

Users of Scheduler set up schedules, locations, calendars and resources along with various administrative and user groups as a means to allow users to schedule the use of an institution’s resources such as equipment or meeting rooms. Users with administrative privileges can create additional administrative groups and these administrators have the ability to grant access and confer rights to system users. Administrators also add data about resources and schedules unique to the institution. LabArchives cannot control how any user might abuse any administrative access they have to data by granting access to any users that should not have access. In addition, LabArchives cannot prevent a user from performing actions with data that is beyond what LabArchives application security can control such as, but not limited to, sharing any data through downloads/screenshots/printing, sharing accounts or credentials with others, insecurely using any system or network while accessing data in LabArchives, etc. All Scheduler data, backups and application logging are stored in the United States. Data and backups can be replicated within the United States for high availability or disaster recovery purposes. Authentication storage and processing can occur in any of the geographical regions of the United States, Europe or Australia depending on any pre-existing LabArchives accounts for the user, user’s institutional affiliation, or user’s choice of region in lieu of other determining factors. Regardless of where the data is stored and replicated, LabArchives cannot control or limit the geographical locations from which users may access or view their data through a browser. Additionally, any communications from users by email, web services or other means for support or sales information will travel to and reside in the United States where customer service and email systems for LabArchives exist.

HOW WOULD LABARCHIVES SHARE ANY INFORMATION COLLECTED?

LabArchives shares information with your consent or to provide any services that you have requested or authorized. LabArchives may, from time to time, send you information about other LabArchives products and/or services that we think you may find to be of interest if you have consented to receive such information. LabArchives does not share any end-user information with any affiliates. If you wish to change the types of communications you receive from us by email, you may do so by contacting privacy@labarchives.com, or by clicking on the unsubscribe link in these types of communications.

At times, we may employ other companies and individuals to perform functions on our behalf that involve your personally identifiable information. Our employees, agents and contractors who have access to personally identifiable information are required to protect the information in a manner that is consistent with this privacy policy.

We may provide access to any personally identifiable information and/or data in the event an external agency makes a legitimate, verified legal request to access it. This would include requests resulting from, but not limited to, the receipt of a court order, warrant, subpoena or other legal process. In such cases, the owners and/or administrators of the information or data being requested would be notified unless such notification is prohibited by law, is counterproductive or when extreme circumstances exist that involve danger of death or serious injury to anyone. When possible, external agencies would be provided access to a secondary copy of any data so that the original LabArchives data remains intact.

HOW DOES LABARCHIVES HANDLE DATA FROM THE EEA?

Additional privacy and other rights apply in the event any data comes to LabArchives LLC from the European Economic Area (“EEA”). The EEA is comprised of all European Union countries plus Norway, Iceland and Liechtenstein. Additional rights are provided by the General Data Protection Regulation (“GDPR”) which may apply to the “processor” and/or “controller” of any data from the EEA.

For the LabArchives applications which are used by users and organizations by choice to create accounts and store, organize and share data, LabArchives is the “processor” of the data while the users and organizations they are part of are the “controllers” of the data.

In the case of other systems used by LabArchives for legitimate business processes, LabArchives is the “controller” of the data while any 3rd party provider of these services is the “processor” of the data. These systems include, but are not limited to, email and communication systems, contact management systems, product support systems, business information systems, accounting systems, etc. It should be noted that these systems also are provided by vendors that store the data they process in the United States. With that, if you communicate with us, ask for support, ask for product information or purchase a product, then data from such actions does leave the EEA and travel to the United States. However, no data stored in LabArchives applications, other than data shared with LabArchives for the support of our products, requests for product information, or to purchase / subscribe to a LabArchives product, leaves the region it originates in, United States, EU or Australia. Users and system administrators can select which region they use to store data. LabArchives supports three regions (US, EU, and Australia) for various products. Details for each product, including where the user data is stored for each product, can be found in our Knowledgebase.

As mentioned, the GDPR provides added rights and privileges that the controllers and/or processors must perform for data that is from the EEA. These include, but are not limited to, notifications of any breaches of security, rights to have the data controller provide information on whether their personal information is being processed, rights to have the data controller erase any personal information that is being processed, rights to have the data controller fix any incorrect personal information and rights to get any of their personal data in a machine readable format from the controller. The official details on GDPR can be found here.

VeraSafe has been appointed as LabArchives’ representative in the European Union for data protection matters, pursuant to Article 27 of the General Data Protection Regulation of the European Union. VeraSafe can be contacted in addition to privacy@labarchives.com, only on matters related to the processing of personal data. To make such an inquiry, please contact VeraSafe using this contact form: https://www.verasafe.com/privacy-services/contact-article-27-representative or via telephone at: +420 228 881 031.

Alternatively, VeraSafe can be contacted at:

VeraSafe Ireland Ltd.
Unit 3D North Point House
North Point Business Park
New Mallow Road
Cork T23AT2P
Ireland

HOW DOES LABARCHIVES HANDLE DATA FROM CALIFORNIA RESIDENTS?

Under California law, specific disclosures are required and California residents have additional rights regarding their personal information. Please review this section to learn more.

Your California Consumer Privacy Act of 2018 (CCPA) Rights

Categories of Personal Information We Collect

The California Consumer Privacy Act of 2018, as amended from time to time (“CCPA”) requires specific disclosures for each category of personal information that we collect. The table below summarizes our general data handling practices which are more fully described in this Privacy Notice.

Category of Personal Information	Categories of Sources From Which Personal Information Was Collected	Business or Commercial Purpose for Collecting and Sharing the Category of Personal Information	Categories of Third Parties and Other Entities We Share Personal Information With
Identifiers (§1798.140 (o)(1)(A) and (B))which include elements such as: (i) contact information (e.g., name, mailing address, email address, phone number); and (ii) online identifiers (e.g., Internet protocol (IP) address, account numbers, device identifiers such as mobile advertising IDs)	Directly from you From your company or institution From third-party data suppliers	To provide you with and to improve the LabArchives Services To communicate with you For advertising and marketing purposes for us To protect our or others’ rights	With affiliates and subsidiaries With service providers With government authorities as required by law or as necessary to protect our rights
Demographics (§1798.140 (o)(1)(C)) which include elements such as age and gender	We do not collect or process this data	We do not collect or process this data	We do not collect or process this data
Personal Information under subdivision (e) of Section 1798.80 of the California Civil Code (§1798.140 (o)(1)(B)) which includes payment information (e.g., payment card number, expiration date and billing information)	Directly from you From your company or institution	To provide you with and to improve the LabArchives Services To protect our or others’ rights	With affiliates and subsidiaries With service providers With government authorities as required by law or as necessary to protect our rights
Commercial Information (§1798.140 (o)(1)(D)) which includes elements such as transactional information (e.g., activity, subscriptions, requests, purchases, items in your cart but not completed purchases)	Directly from you From your company or institution	To provide you with and to improve the LabArchives Services To protect our or others’ rights To communicate with you For advertising and marketing purposes for us To protect our or others’ rights	With affiliates and subsidiaries With service providers With government authorities as required by law or as necessary to protect our rights
Internet or other electronic network activity (§1798.140 (o)(1)(F)) which includes elements such as information about how you use, access, or interact with the LabArchives Services such as information about your device, browser or operating system	From usage information within our system From cookies and similar technologies	To provide you with and to improve the LabArchives Services To communicate with you For advertising and marketing purposes for us To protect our or others’ rights	With affiliates and subsidiaries With service providers With government authorities as required by law or as necessary to protect our rights
Geolocation Data (§1798.140 (o)(1)(G)) which includes elements such as location information (e.g., city and state, we do not collect precise location)	Directly from you	To provide you with and to improve the LabArchives Services To communicate with you For advertising and marketing purposes for us To protect our or others’ rights	With affiliates and subsidiaries With service providers With government authorities as required by law or as necessary to protect our rights
Audio, Electronic, Visual, Thermal, Olfactory or Similar Information (§1798.140 (o)(1)(H)) which includes elements such as recordings of your calls with our call center	Directly from you	To provide you with and to improve the LabArchives Services To communicate with you To protect our or others’ rights	With affiliates and subsidiaries With service providers
Professional or Employment-Related Information (§1798.140 (o)(1)(I)) which includes elements such as your professional email address, phone number or other contact information if you have used such professional or employment related personal information to register for an account or to receive communications	Directly from you From your company or institution From third-party data suppliers From social media platforms and similar services	To provide you with and to improve the LabArchives Services To communicate with you For advertising and marketing purposes for us To protect our or others’ rights	With affiliates and subsidiaries With service providers With government authorities as required by law or as necessary to protect our rights
Inferences (§1798.140 (o)(1)(K)) which include elements such as inferences regarding your preferences or other characteristics (e.g., cooking enthusiast, travel, food and dining)	We do not collect or process this data	We do not collect or process this data	We do not collect or process this data

Residents of California may have the following rights:

1. Right to know and access your personal information. Under CCPA, you have the right to:

– Know the categories of personal information we collect and the categories of sources from which we got the information;
– Know the business or commercial purposes for which we collect and share personal information;
– Know the categories of third parties and other entities with whom we share personal information; and
– Access the specific pieces of personal information we have collected about you. To do so, please email privacy@labarchives.com and include your name, email address, phone number, California postal address as well the name of your associated business or institution.

2. Right to deletion. In some circumstances, you may ask us to delete your personal information. To do so, please email privacy@labarchives.com and include your name, email address, phone number, California postal address as well as the name of your associated business or institution.
3. Right to opt-out. We do not sell the personal information of our employees, prospects or customers. However, based on the specific definitions within CCPA we may engage with third parties in ways that may constitute a “sale” under CCPA. You may request that we not “sell” your personal information on a going-forward basis. To do so, please email privacy@labarchives.com and include your name, email address, phone number, California postal address as well as the name of your associated business or institution.

If you reengage with LabArchives after opting out of the “sale” of your personal information, such as by buying a new product or service or signing up for a newsletter, you acknowledge that your personal information may be used and shared in accordance with this Privacy Notice, including in ways that may constitute a “sale” under CCPA.

4. Right to be free from discrimination. You may exercise any of the above rights without fear of being discriminated against. We are permitted to provide a different price or rate to you if the difference is directly related to the value provided to you by your data.

We use the information you provide to make your CCPA rights requests to verify your identity, locate the personal information we may hold about you and act upon your request. We strongly recommend that you submit the email address that you used when you created accounts, bought LabArchives Services or signed up for a newsletter. After you submit a CCPA rights request via email, you will be required to verify access to the email address you submitted. You will receive an email with a follow-up link to complete your email verification process. You are required to verify your email in order for us to proceed with your CCPA rights requests. Please check your spam or junk folder in case you can’t see the verification email in your inbox. If you are a California resident and have any questions regarding your CCPA rights under this Privacy Notice, please contact us at privacy@labarchives.com.

Authorized Agents

For any of the CCPA rights, you may designate an authorized agent to make a request on your behalf. In the request, you or your authorized agent must provide information sufficient for us to verify the identity of your agent and that your agent has been properly authorized to act on your behalf; this may take additional time to fulfil your request. If you are an authorized agent working on behalf of a consumer, you will need to fill out the relevant CCPA request form listed above on behalf of the consumer with the consumer’s information. Please note that the consumer you are working on behalf of must have a California postal address and will need to verify access to the email account used to submit the CCPA request in order for us to move forward with processing the request.

Minors

We do not knowingly collect or disclose personal information of minors under the age of 16, without affirmative authorization.

Your Shine the Light California Rights (CA Civil Code § 1798.83)

You may also have the right to request a list of third parties to which certain personal information (as defined by California Civil Code § 1798.83) obtained through a LabArchives Service was disclosed by LabArchives during the preceding year for those third parties’ direct marketing purposes. If you are a California resident and want such a list, please contact us at LabArchives, 251 N. City Drive, Suite 128F, San Marcos, California, 92078. For such a request, you must put the statement “Your California Privacy Rights” in the body of your request, as well as your name, street address, city, state, and zip code. In your request, you need to attest to the fact that you are a California resident and provide a current California address for our response. Please note that we will not accept requests via telephone, email, or by facsimile.

Systems Administrator

As a Systems Administrator, you will be part of a small, dedicated team interacting with many departments in support of our industry leading Electronic Laboratory Notebook (ELN) and internal company systems. Working with developers, systems and quality assurance staff you will have a substantial impact on the many systems and processes behind the product we provide. You Will...

- - Be a team member and collaborator.
  - Work to support desktop and server Linux, Windows and Mac systems.
  - Work with system managers to help build, support and update cloud and on-premise systems and services.
  - Be a Technology enthusiast.

You Will Need...

- - - Real world IT and systems administration experience.
    - Knowledge and work experience with installing and supporting Windows and Mac desktop systems and Microsoft Office applications.
    - Knowledge and work experience with Linux servers and including systems administration, security, backups, disaster recovery, scripting to automate processes.
    - Knowledge and work experience with Amazon Web Services offerings such as EC2, RDS, S3, EFS and CloudWatch.
    - Advanced knowledge of concepts including but not limited to virtualization, disk storage, mysql, encryption, security, network connectivity, NFS, DNS, firewalls and load balancers.
    - The ability to provide and completely maintain ongoing access, performance, security and availability to installations across the globe 24/7/365.
    - To reside in the United States.
    - Ability to submit to required background checks for security purposes.

Tags: System Administrator, Amazon Web Services, Windows, Mac, Linux

Front-end Web Developer

As a Developer at LabArchives, you will be part of a small, dedicated team working on the development of our industry leading Electronic Laboratory Notebook (ELN). Working with your fellow developers you will have a substantial impact on the development process and ultimately our product.

You Will...

Be a team member and collaborator.
Work in conjunction with product managers and Team leads to craft a modern responsively adaptive user experience.
Work closely with product managers and dev team managers to realize features and additions.
Be a Technology enthusiast.

You Will Need...

Real world product development experience.
Understanding of Material Design, React, JSX, Bootstrap, REST.
Understanding of product development management techniques.
Understanding of OOP and MVC and other development patterns.
Experience with git.
To reside in the United States.

Tags: Front-end Web Developer, Material Design, React, JSX, Bootstrap, REST, CSS, Responsive, Adaptive

Territory Manager, Classroom

The Territory Manager is a higher education course sales representative position. The person is responsible for establishing relationships with key decision makers in higher education institutions in scientific instructions (Chemistry, Physics, Biology, Engineering). Focus will be Instructor and department level decision makers. You will be responsible for generating leads and managing the sales process in order to acquire new clients. We have a few new open positions: Boston/NY area, Metro DC area (this person will work from our Fairfax County office) West Coast, specifically Northern California and the Midwest. Some travel is required, approximately 25% which includes clients and conference / trade show

What will you be doing?

As a Territory Manager, you will reach-out to prospective new clients and existing clients. You will build relationships, solve problems, understand on-going needs and continually build the territory base business. You will engage in top-down and bottom-up business growth strategies. You will continually add new individual courses while working with administration to promote department-wide and university-wide licenses. You will add financial, account and contact information into the CRM on a daily basis. You will have weekly/bi-weekly meetings to discuss prospecting, pipeline and projections. You will work closely with the entire company team, which includes sales, marketing, client and technical support and executive management. We are all responsible for our success and work as one team.

Territory Manager, Classroom responsibilities will include:

- Outbound focused sales position within geographic territory
- Sales prospecting, engagement, negotiations
- Conduct application discovery meetings, training seminars, sales presentations/client support
- Prepare and present proposals for decision makers
- Process and/or organize process of content conversion
- CRM input and output, for projections, activity and travel reporting
- Support company-wide and channel sales efforts
- Implement digital integrated marketing within territory
- Utilization of social media applications, phone and email
- Assist with data gathering

Required Experience:

- Bachelor's degree
- Minimum of 1-3 years of sales related EdTech company experience or an equivalent combination of education and sales experience with software to Higher Education market
- Experience with sales or marketing of SaaS products
- Ability to develop a deep understanding of LabArchives products, as well as the needs of post-secondary science instruction
- Able to operate in a team selling environment and engage high-level decision makers
- Strong record of establishing relationships with new accounts/hitting performance objectives
- High level of enthusiasm and passion for education
- Strong selling and negotiation skills
- Strong problem-solving skills; able to manage several projects simultaneously, function well in a fast-paced environment and coordinate effectively with other team members
- Demonstrate excellent written and verbal communications skills. Experience presenting products (in person and via online meetings)

REQUIRED EXPERIENCE:

- Higher Education sales experience a plus.
- Scientific Lab course experience / Science / Engineering degree a plus
- Work and present at Academic Conferences

Tags: Sales, Prospecting, Managing Relationships, Marketing, Presentations, Support, Training

Territory Manager, Enterprise

The Territory Manager for Enterprise sales is responsible for establishing relationships and acquiring enterprise level customers with a primary focus on higher education and secondary focus on industry, healthcare and government research. Successful candidates will establish relationships with key decision makers in targeted institutions in scientific research functions, scientific instruction/support, administration and IT.

As a Territory Manager, you will be responsible for generating leads and managing the sales process in order to convert new clients. We are seeking sales professionals who have a strong record of success managing and achieving sales goals within a team selling environment. This role is the Northeastern US region (ideally Boston) and will operate from a home office with frequent travel required to customer institutions, as well as less frequent travel to LabArchives offices in San Diego (headquarters) and/or Washington DC area office.

RESPONSIBILITIES:

- Outbound focused sales position within a geographic territory.
- Sales, prospecting, engagement, negotiations.
- Managing relationships in assigned accounts.
- Execute all sales activities within assigned territory.
- Conduct application demonstrations / training seminars, sales presentations, support.
- Prepare and present detailed proposals to individual researchers, professors, IT and administration staff.

REQUIRED EXPERIENCE:

- Bachelor's degree plus at least 5 years related experience, or equivalent combination of education and enterprise level sales experience with scientific software to the academic & research markets.
- Experience selling enterprise SaaS based solutions within a complex sales process.
- Ability to develop a deep understanding of LabArchives products as well as the needs of science instruction at the university level & research data management in academic/government/corporate research labs.
- Able to operate in a team selling environment and engage high-level decision makers.
- Strong record of establishing relationships with new accounts and hitting performance objectives.
- High level of enthusiasm.
- Strong selling and negotiation skills.
- Strong problem-solving skills; able to manage several projects simultaneously, function well in a fast-paced environment and coordinate effectively with other team members.
- Scientific Lab course experience / Science / Engineering degree a plus.
- Demonstrate excellent written and verbal communications skills. Experience presenting products (in person and via online meetings).
- Experience working with CRM software applications.
- Willingness for frequent travel, as well as flexibility to work infrequent evenings and/or weekends.

REQUIRED EXPERIENCE:

- Higher Education sales experience a plus.

Tags: Sales, Prospecting, Managing Relationships, Marketing, Presentations, Support, Training

Cornell University Adopts LabArchives for Management of Laboratory Data

To increase research productivity and scientific training, Cornell subscribes to LabArchives.

ITHACA and CARLSBAD, California, August 06, 2013 /PRWeb/ -- LabArchives, LLC and Cornell University announced today that Cornell has purchased a subscription to the LabArchives platform for the storage, organization, sharing, and publication of research data. Effective immediately, LabArchives is now available at no charge to all Cornell faculty and students working at its main campus in Ithaca, New York. LabArchives is a browser-based application used by thousands of scientists worldwide to simplify the management of laboratory data and to collaborate both inside the lab and across the globe.

Cornell is one of the world’s top research universities and is the largest school in the Ivy League. With more than 100 interdisciplinary research centers, the university attracts over $500 million in research funding every year to its Ithaca campus. Its Weill Cornell Medical College in New York City has more than $250 million in annual research expenditures.

“We have been privileged to have formed a strong relationship with a number of staff and faculty members at Cornell,” said Earl B. Beutler, President and CEO of LabArchives. “Prior to the establishment of the site-wide license, we have been able to work closely with Cornell in the development of features, ease of use, and security which has provided us with a superior product that is suitable for use by scientists in a wide variety of disciplines.”

LabArchives is a browser-based platform that is used to manage laboratory data and help to organize the workflow in a research facility. Available as either a “cloud” or locally installed software service, LabArchives also provides a “Classroom Edition” that is ideally suited for both undergraduate and high school level laboratory courses in the training of new scientists. Under the Cornell agreement, LabArchives will also be available for use in these courses.

Notes to Editors

1. LabArchives LLC (http://www.labarchives.com/) was founded by a team of experts in scientific computing and web-based development. It was established in 2009 to create an affordable and easy-to-use solution to the problem of laboratory organization and collaboration. It is used by scientists on 6 continents to store, organize, share, and publish laboratory data, as well as by instructors in many leading K-12 and colleges.
2. LabArchives is a Trademark of LabArchives, LLC in the United States and/or other countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

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LabArchives Increases Storage by an Order of Magnitude

Professional Edition subscribers now get 100 GB per user of free storage.

CARLSBAD, California, November 03, 2011 /PRWeb/ -- LabArchives has released a new version of its flagship Electronic Lab Notebook (ELN) which is instantly available to all users. Among a number of other enhancements, subscribers to the Professional Edition now receive 100 GB of storage per user, up from the previous limitation of 5 GB.

"LabArchives is committed to making our ELN the leading product of its kind for scientists throughout the world," said Earl B. Beutler, President and CEO of LabArchives, LLC. "Some of our users and prospective clients were concerned about the potential long term cost of storage, which is a key component in information management. By providing 100 GB of storage per user, this objection is eliminated for the vast majority of investigators."

“While LabArchives will incur a significant cost in providing this additional storage,” Mr. Beutler went on to say, “our partnership with the scientific community dictates that we remove barriers to adoption of this important technology which we believe helps to accelerate the progress of scientific research.”

LabArchives is a browser based application which can be used on the secure LabArchives servers, or can be locally installed. As a web-based application, all changes are instantly available to the full community of users. The latest release also contains a number of powerful new features, including enhanced notebook management and a special module for those teaching courses using LabArchives.

About LabArchives: LabArchives, LLC was founded by a team of experts in scientific computing and web-based development. It was established in 2009 to create an affordable and easy-to-use solution to the problem of laboratory organization and collaboration. It is used by scientists on 6 continents to store, organize, share, and publish laboratory data, as well as by instructors in many leading K-12 and colleges.

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LabArchives User Growth Grows at Record Pace Through the Pandemic

LabArchives™, the leading research data management SaaS application platform, has seen a trend of acceleration in growth during the pandemic.

SAN MARCOS, CALIF. AUGUST 31, 2021 -- LabArchives™, the leading research data management SaaS application platform, has seen a trend of acceleration in growth in the past 18 months. Usage of LabArchives has increased more than 30% so far this year, which also constitutes a 50% increase over the same period from two years ago. More than 600 organizations around the world use LabArchives to manage their laboratory research data and document their findings.

LabArchives has identified ease of use, support for many disciplines, and users themselves as the driving factors of the remarkable growth. In response, LabArchives has focused on the sustainability of this growth and continued investment in systems and scale as the demand for its lab workflow products greatly increases. LabArchives Inventory and LabArchives Scheduler, both released in 2020, are showing the same increased demand and usage as LabArchives ELN for Research.

In addition to the LabArchives ELN for Research, the LabArchives ELN for Education includes a collection of curated lab activities, which launched last year and is currently used in 340 courses by nearly 13,500 students. The curated content library contains a collection of STEM course labs, protocols, course packs, and relevant text material that has been used more than 1,750,000 times since its launch in early 2020. Teaching professors use the content for no charge in their courses and “push” their version of the course activity to each student in their class or section.

About LabArchives, LLC:
LabArchives is a suite of SaaS applications dedicated to better science used by more than 610,000 scientists to manage and protect research data, inventories, and resources. LabArchives products help scientists document their research data, prove and protect discovery, and collaborate securely. Used in more than 9,000 higher education lab courses and 600+ of the world’s leading research organizations, LabArchives is the leading research data management SaaS application platform. For more information, visit https://www.labarchives.com/blog, https://www.labarchives.com or follow LabArchives on Facebook, Twitter and LinkedIn.

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LabArchives Users Reach 100,000,000 Activities

LabArchives, the leading research data management platform with 235,000 users, announced its users have surpassed 100 million user activities.

CARLSBAD, CALIF. (PRWEB) MARCH 28, 2018 -- LabArchives, the leading research data management platform with 235,000 users, announced its users have surpassed 100 million user activities.

Researchers, professors, and laboratory students utilize LabArchives to safely store, organize, share, and publish their laboratory research. Users store research data, create chemical sketches, manage data, time-stamp discoveries, annotate drawings and images, upload attachments, and collaborate from within their LabArchives research notebook. The 235,000 users have created and managed more than 370,000 research notebooks on the platform.

More than 300 leading research institutions in the world use LabArchives as their primary digital research notebook solution to manage research data. Researchers, instructors, and students at these institutions maximize their efficiency, workflow, and data integrity with this platform.

LabArchives is proud to be the most frequently used digital research notebook platform.

Macmillan Learning And LabArchives Partner To Provide Full Suite Of STEM Digital Lab Tools

Collaborations will Facilitate Affordable, Interactive Options for Lab Students

NEW YORK and CARLSBAD, California, July 23, 2018 /PRNewswire/ -- Macmillan Learning, a premier educational solutions company, today announced a partnership with LabArchives®, the leading provider of cloud-based Electronic Lab Notebooks (ELN). This partnership enables Macmillan to offer educators a fuller suite of customizable, interactive solutions for college STEM laboratories. Integrating LabArchives' research notebook platform with the robust print and digital lab capabilities delivered through Hayden-McNeil, Macmillan's custom publishing division, will provide educators with access to a new comprehensive collection of lab tools and services designed to improve student lab preparedness and improve course success.

"We know that lab courses have a unique set of challenges relating to teaching and preparing lab students on lab safety, lab procedures and techniques, to teaching the scientific method and the recording and capture of lab observations and data," said Macmillan Learning General Manager, Susan Winslow. "This partnership allows our teams to provide educators with a new and improved way to deliver the lab curriculum with course-specific, customizable and interactive lab manuals with integrated electronic lab notebooks. It amounts to greater flexibility and improved student interaction."

"We are very pleased to partner with Macmillan Learning and work with their custom publishing team at Hayden-McNeil," said LabArchives President Matt Dunie. "We have provided high quality research data management solutions for lab instructors, students and researchers since 2010. This partnership gives STEM instructors and students an opportunity to utilize the unique strengths our combined solution provides."

Hayden-McNeil, a custom imprint of Macmillan Learning, has long led the market in labs by providing fully customized lab manuals, digital lab assessments, online courses and carbonless lab notebooks. LabArchives, in use in more than 375 institutions, serves more than 275,000 students in lab courses and 250,000 researchers in research labs. The combined tools and services offer compelling, affordable print and digital lab options for educators.

"Researchers, instructors and students all use our platform to store, share or publish their research," said Dunie. "Our platform gives them great flexibility to interact with their data and increase productivity. With over over 100 million research activities logged we are proud to be the most frequently used digital research notebook platform."

"Both of our companies are guided by common principles which center on providing best-in-class service and support to our customers," said Margaret Erdman, Vice President of Hayden-McNeil Curriculum Solutions. "That service level means a strong partnership with lab educators, collaborating with them on their individual teaching goals and needs. We customize a solution for that course, ultimately providing a more meaningful, cost-effective solution that will engage students and support learning outcomes."

Macmillan Learning and LabArchives will continue to work together to engage with STEM educators on the evolving needs of their courses, including participation in and support of teaching events for lab educators.

About Macmillan Learning:
Macmillan Learning improves lives through learning. Our legacy of excellence in education continues to inform our approach to developing world-class content with pioneering, interactive tools. Through deep partnership with the world's best researchers, educators, administrators, and developers, we facilitate teaching and learning opportunities that spark student engagement and improve outcomes. We provide educators with tailored solutions designed to inspire curiosity and measure progress. Our commitment to teaching and discovery upholds our mission to improve lives through learning. To learn more, please visit http://www.macmillanlearning.com or see us on Facebook, Twitter, LinkedIn or join our Macmillan Community.

About LabArchives:
LabArchives is a cloud-based software application (Software-as-a-Service) which replaces the traditional paper notebooks used in professional research labs and higher education laboratory courses. The LabArchives ELN (Electronic Lab Notebook) solution is used by more than 250,000 scientists and professors, to store, organize, share, and publish their laboratory data. The LabArchives Classroom Edition has been used in almost 4000 lab courses by 270,000 students. More than 375 of the world's leading research institutions trust LabArchives for research data management, collection, and research compliance. For more information, visit http://www.labarchives.com or see us on Facebook, Twitter, and LinkedIn.

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LabArchives® Privacy

WHAT INFORMATION ABOUT YOU DO WE COLLECT?

HOW AND WHY DOES LABARCHIVES COLLECT INFORMATION?

INFORMATION COLLECTION AND USE BY LABARCHIVES PRODUCTS

HOW WOULD LABARCHIVES SHARE ANY INFORMATION COLLECTED?

HOW DOES LABARCHIVES HANDLE DATA FROM THE EEA?

HOW TO GET MORE DETAILS OR HELP WITH THE LABARCHIVES PRIVACY POLICY?

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